SHGL facilities use the (WMS) Warehouse Management System SYNAPSE. This advanced application manages all warehousing processes, including receiving, put-away, replenishment, picking, packing, labeling and shipping. With these powerful tools that let you monitor and manage shipments, from the factory, while in transit, and to your distribution center or retail store. Easy, fast access to data improves planning and increases control across the supply chain.

Our Associates use mobile, radio-frequency (RF) communications equipment to receive, put-away, replenishment, pick, load, ship and inventory. Using RF communications, in combination with bar coding, increases productivity and data accuracy while improving inventory visibility.

Our web-based portal enables each of our Clients to view and manage inventories, 24x7, through a secure Internet connection. Clients can view inventory levels and event history as well as submit changes and adjustment to product orders and movement requests prior to shipping. The portal also allows customers to request and view reports online.

Our Shipment tracking offers detailed results and simplified report functions. In addition to tracking by shipment reference number you can track shipments using a container number. You'll receive detailed shipment status, including information on Shipper, Consignee, and container volumes.

Shipment tracking also offers customizable reports that you can organize by criteria such as origin, destination, and date range, and then download to Microsoft Excel. You can also designate your third-party providers (e.g., Customs brokers, truckers, etc.) to have visibility to shipment information, based on your approval.

Customers' distribution needs have changed rapidly with the advance of technological innovations of the past decade. Customers now demand more from the industry than ever before including:

• The ability to reduce inventory carrying and distribution costs by increasing inventory turns.
• Tighter integration with client host and ERP systems, beyond traditional EDI transactions.
• Internet-enabled fulfillment and distribution solutions that complement existing business processes.
• Flexibility to quickly respond to rapidly changing retail compliance demands.
• Convenient, secure access to real-time inventory and shipment status.
• Sophisticated value-added service capabilities such as kitting, returns management, postponement and fulfillment.

Additional System Features:

• Internet Access for Clients to View Their Inventory, Orders, Etc.
• Centralized Customer Service Rep (CSR) Capabilities
• Integration with Anything - Microsoft to SAP
• Repeatable Processes with Minimal Training
• Operated in Real-time Alerting Capabilities.  As product moves throughout the life cycle in the CFS/Warehouse the system is immediately updated. All information on inventory, productivity, billing, etc is available and up to date at all times.
• Synapse Promotes Accountability with a historical log of everything that happens in the system.  The log contains items such as: - Date & Time Stamp – Who Performed the Task - Where Product was moved “From” and “To” - Product Details - Inventory Owner.  This information is kept on the system as long as you feel necessary.  For example, some clients are contractually required to keep 7 years of data in the system.
• AD-Hoc Reporting
• Always Current Information
• Eliminate Physical Inventories due to improved accuracy   with (Cycle Counting, Reduced data entry, etc.)
• Improved Labor Productivity 
• Advanced Functionality for  Kitting, Returns, Fulfillment,  and Pick and Pack
• Web Enablement - Gives customers inventory visibility of their products and the ability to add & update their orders. 
• Robust 3PL Functionality that is unparalleled
• Flexible & Configurable
• Current Technology - Voice Picking - RFID - EDI - XML - Etc.
• The system uses barcodes throughout the operation. All barcode labels are completely customizable and can be specific to each customer, order, consignee etc.
• Synapse comes with Crystal Reports embedded within to generate all reports in the operation. SHGL provides over 100 “canned” reports which can be customized at your request.