IT Systems and Solutions

SHGL utilizes robust application platforms that support your business needs. Your implementation begins with a thorough analysis of your business needs to design a Standard Operating Procedure and an appropriate set of Key Performance Indicators that our systems reports can track and measure. This concept allows for the appropriate benchmarks to be determined and analyzed during our regular Customer Business Reviews with your management team.

Shipment Track and Trace

SHGL’s systems have the ability to receive electronic and manual status updates from all appropriate parties. This provides visibility to your Purchase Order details down to a SKU level allowing you to forecast and manage resources accordingly. We accept all ANSI standard EDI formats, but can tailor an electronic solution to accommodate a wide range of data formats and technology sophistication.

Reporting, Metrics, and KPIs

SHGL systems provide our customers with the ability to run reports on a wide range of data elements. Our typical solution will provide reports to track SHGL’s success in exceeding our agreed upon Key Performance Indicator benchmarks. We can provide you with metrics to manage other parties within your supply chain, such as the performance of your vendors and carriers, based on the measurements that will improve the efficiency of your supply chain. We regularly design solutions that allow our partners to manage only the exceptions to your normal process. Exception based reporting may reduce headcount and streamline current manual processes, allowing for the improved efficiency of your internal resources.

Contact SHGL Today

Contact us today to schedule a complete review of our IT solutions and capabilities. Our solutions drive cost out of manual and cumbersome processes.